You were right about that!.I have now enabled all the 4 components of MBAM realtime protection. Once that's done, try enabling protection again and see if it now works properly. Now that you've got it disabled, please do the following to see if it corrects the issue (it appears as though Malwarebytes wasn't able to install some of its drivers which is why those protection components aren't working, and the drivers were probably being blocked by Defender) :ĭownload and run the Malwarebytes Support ToolĪccept the EULA and click Advanced Options on the main page (not Get Started)Ĭlick the Clean button, and allow it to restart your system and then reinstall Malwarebytes, either by allowing the tool to do so when it offers to on restart, or by downloading and installing the latest version from here Before submitting your reply, be sure to enable "Notify me of replies" like so:Ĭlick "Reveal Hidden Contents" below for details on how to attach a file: Please attach the file in your next reply. You will be presented with a page stating, " Welcome to the Malwarebytes Support Tool!"Ī progress bar will appear and the program will proceed to gather troubleshooting information from your computerĪ file named mbst-grab-results.zip will be saved to your Desktop Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: Endpoint Detection & Response for Servers
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